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Privacy Policy – Capricorn Care NW Ltd

Last updated: 4/1/2026

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1. Introduction

Capricorn Care NW Ltd is committed to safeguarding and promoting the welfare of children and young people. Protecting personal data is a core part of this responsibility.

 

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with:

 

  • UK GDPR

  • Data Protection Act 2018

  • Children’s Homes (England) Regulations 2015

  • Ofsted regulatory expectations

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2. Data Controller

Capricorn Care is the Data Controller for personal data processed through our website and professional communications.

 

Email: info@capricorn-care.co.uk

Website: www.capricorn-care.co.uk

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3. Personal Data We Process

a) Website Enquiries

  • Names

  • Contact details

  • General enquiry information

 

 

The website must not be used to submit sensitive child information.

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b) Children & Placement-Related Information

 

Where lawfully required, we process:

 

  • Care and placement information

  • Safeguarding records

  • Health and wellbeing information

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This data is:

 

  • Shared securely

  • Access-restricted

  • Processed on a strict need-to-know basis

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c) Staff & Recruitment Data

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  • Employment history

  • Qualifications

  • DBS-related information

  • References

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All recruitment data is stored securely and retained in line with regulation.

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4. Lawful Basis for Processing

We process data under:

 

  • Legal obligation – safeguarding and regulation

  • Public task – protecting children and young people

  • Legitimate interests – safe service delivery

  • Consent – where appropriate

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5. Data Sharing

Information may be shared where lawful and necessary with:

 

  • Local authorities

  • Health professionals

  • Police and safeguarding partners

  • Ofsted

 

 

We never sell personal data.

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6. Data Security

We protect data using:

 

  • Secure digital systems

  • Access controls

  • Confidentiality agreements

  • Staff training in data protection

 

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7. Data Retention

Records are retained only as long as necessary, in line with:

 

  • Legal requirements

  • Safeguarding guidance

  • Regulatory expectations

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8. Individual Rights

Individuals have rights under UK GDPR, including:

 

  • Access

  • Rectification

  • Restriction

  • Erasure (where lawful)

  • Complaint to the ICO

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9. Children’s Data

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Children’s data is treated with the highest level of protection.

Safeguarding and welfare always override convenience or commercial interests.

 

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10. Contact & Complaints

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Concerns should be raised with Capricorn Care NW Ltd in the first instance.

Complaints can also be made to the Information Commissioner’s Office (ICO).

Complaints can also be made directly to Ofsted 

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